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RESERVAR

Privacy Policy

HOME » Privacy Policy

    Hotel Antigua Palma is aware of the importance of the privacy of personal data and, therefore, has implemented a data processing policy aimed at providing the maximum security in their use and collection, guaranteeing compliance with current regulations in the field, and configuring this policy as one of the basic pillars in the entity's lines of action. While navigating through the website https://www.hotelantiguapalma.com, it may be requested to provide personal data through various forms provided for this purpose. Such data will be part of the relevant processing based on the specific and determined purpose that motivates their collection.

    IDENTIFICATION OF THE DATA PROCESSING RESPONSIBLE PARTY

    The party responsible for processing is New Millennium Palma Hotels SL, Address: C/ Del Sol 1 (07001) Palma de Mallorca. Email: info@hotelantiguapalma.com. Phone: (+34) 971 460 462. Data protection contact: info@hotelantiguapalma.com

    INFORMATION ABOUT DATA PROCESSING THROUGH THE WEBSITE

    I. Contact forms: We will process your data to send a response to your request or comments. We will process the data you have provided in the contact form on the website, or through electronic means such as email or instant messaging.

    • Purpose of processing: Our website has contact forms in different areas. The purpose of processing the data is to manage communications with users of the website who send us messages through these forms.

    • Retention period: The data will be processed for the time necessary to manage your request or comment. Subsequently, the data will be deleted if there is no new conversation or interaction between the parties within a year.

    • Legal basis for processing: The legal basis for processing your data is the unequivocal consent expressed by accepting the privacy policy and submitting the form.

    • Recipients and transfer: No data transfers will be made. No international data transfers will be made except for storage purposes and based on adequate guarantees.

    II. Reception of resumes: We will process the data to manage your participation in personnel selection processes. We will process the data you have provided in the contact form on the website, or through electronic means such as email or instant messaging.

    • Purpose of processing: Participation in present or future personnel selection processes.

    • Retention period: The data will be processed for the time necessary to manage your application and later for future vacancies, with the possibility of requesting deletion at any time.

    • Legal basis for processing: The legal basis for processing your data is the unequivocal consent expressed by providing your data.

    • Recipients and transfer: Data may be communicated to other establishments within the group. No international data transfers will be made except for storage purposes and based on adequate guarantees.

    III. Subscription to the electronic newsletter: Your data will be processed to manage your subscription to the newsletter.

    • Purpose of processing: Sending commercial information. We use cookies and similar devices in our email newsletters, with which we can customize the content of our advertising emails to adapt them to the products and services with which you interact preferentially, as well as to track their reading and the effectiveness of campaigns.

    • Retention period: The data will be processed as long as you do not revoke your authorization for data processing.

    • Legal basis for processing: Consent, upon subscribing to the newsletter; you may also receive it if you have been our customer until you object to our communications.

    • Recipients and transfer: No data transfers will be made. No international data transfers will be made except for storage purposes and based on adequate guarantees.

    IV. Communications through electronic means: When you contact us through an electronic message, such as an email, you will see that the email signature includes initial information about the purpose of processing your data. In this clause, we inform you of the remaining points required by data protection legislation.

    • Purpose of processing: The purpose of processing is the management of communications established between the parties.

    • Retention period: The data will be processed for the period during which responsibilities could arise between the parties, with a minimum of 5 years. Legal basis for processing: Execution of contractual or pre-contractual measures; consent.

    • Recipients and transfer: No data transfers or transfers will be made unless necessary to provide the requested services.

    V. Reservation of a place and other services: The entity will process your data to manage your reservation, including processing the data you have provided in the registration form, including charging the credit card provided in the reservation according to the reservation conditions.

    • Purpose of processing: If you book a place in our establishment through the booking engine, your data will be processed to facilitate the reservation process.

    • Retention period: The data will be processed for the period during which responsibilities could arise between the parties, with a minimum of 5 years. Legal basis for processing: The legitimacy of processing for the reservation of a place is based on the execution of a contract between the parties and compliance with legal obligations.

    • Recipients and transfer: No data transfers or transfers will be made unless necessary to provide the requested services. The necessary data will be communicated to the travel agency or the agent making the reservation, if applicable. The necessary data will be provided to the corresponding payment entities.

    VI. Provision of services: The entity will process your data to provide you with requested services, as well as to charge the cost of these services.

    • Purpose of processing: Provision of services, invoicing, and collection. Sending satisfaction surveys. Retention period: The data will be processed for the period during which responsibilities could arise between the parties, with a minimum of 5 years. Legal basis for processing: Execution of a contract between the parties and compliance with legal obligations.

    • Recipients and transfer: When necessary to provide the requested services. After check-in, the data is communicated to law enforcement agencies in compliance with the registration book regulations. The necessary data will be communicated to the travel agency or the agent making the reservation, if applicable. The necessary data will be provided to the corresponding payment entities.

    EXERCISE OF DATA PROTECTION RIGHTS

    You have the right to obtain confirmation as to whether we are processing personal data concerning you or not. As an interested party, you have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected. In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise

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